Gateway Service Request Form

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Name *

First

Last

Email *

This is the email that will receive all correspondence for this issue.

Username *

Your username on the Analytics Gateway in question. If you have multiple accounts, please put the one you are having issues with.

Gateway Instance? *

The name or subdomain of the Analytics Gateway you are using (e.g. public, hpcmp-aws).

Which browser are you using to access the Gateway Instance? *

Google Chrome
Firefox
Internet Explorer
Microsoft Edge
Safari
Chromium
Other

Authentication Method? *

CAC
Yubikey
Google

Title of Problem *

Please provide a one line description of your issue

Detailed Description of Issue *

Please provide as much detail as you can (plugin name, parameters, node type, etc.) The more information you provide, the better we will be able to service the ticket.

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Gateway Service Request Form

*** Please add ﻿gateway.support@infinitetactics.com﻿ to your contacts to be sure the reply isn’t filtered as SPAM ***

* Please add gateway.support@infinitetactics.com to your contacts
to be sure the reply isn’t filtered as SPAM *