{"id":4503,"date":"2022-12-06T16:25:24","date_gmt":"2022-12-06T16:25:24","guid":{"rendered":"https:\/\/infinitetactics.com\/www\/?page_id=4503"},"modified":"2024-12-19T15:46:28","modified_gmt":"2024-12-19T15:46:28","slug":"analytics-gateway-support-request","status":"publish","type":"page","link":"https:\/\/infinitetactics.com\/www\/index.php\/analytics-gateway-support-request\/","title":{"rendered":"Analytics Gateway &#8211; Support Request"},"content":{"rendered":"<div  data-label=\"Header\" data-id=\"cta--6\" data-export-id=\"cta-centered-section-grid\" data-category=\"cta\" class=\"cta-centered-section-grid content-section content-section-spacing-medium bg-color1 white-text\" id=\"header\" style=\"background-image: url(&quot;https:\/\/infinitetactics.com\/www\/wp-content\/uploads\/2021\/06\/AG_BrandPattern_RGB_Pattern.png&quot;); background-size: cover; background-position: center top;\"><div  class=\"\"> <div  class=\"row text-center\"><div  class=\"col-xs-12 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2\" data-type=\"column\">   <a data-cp-link=\"1\" href=\"#features\" class=\"\" target=\"_self\" rel=\"noopener\"><img  decoding=\"async\" class=\"custom-image\" src=\"https:\/\/infinitetactics.com\/www\/wp-content\/uploads\/2021\/06\/AnalyticsGateway_Logo_PMS_H_DarkBG_transparent-1-e1622600800231.png\" title=\"AnalyticsGateway_Logo_PMS_H_DarkBG_transparent\" alt=\"\"><\/a><h3  class=\"\"><span  style=\"font-weight: 700;\">SIMPLE \u2013 SCALABLE \u2013 SECURE<\/span><\/h3><\/div> <\/div><\/div> <\/div><div  data-label=\"Contact\" data-id=\"contact--1\" data-export-id=\"contact-1\" data-category=\"contact\" class=\"contact-1 content-section content-section-spacing section-title-col-\" data-parallax-depth=\"20\" id=\"contact-1\" style=\"background-color: rgb(0, 127, 191); background-image: url(&quot;https:\/\/infinitetactics.com\/www\/wp-content\/uploads\/2022\/11\/ai.png&quot;); background-size: cover; background-position: center top;\"><div  class=\"gridContainer\"> <div  class=\"row text-center\"><div  class=\"section-title-col\" data-type=\"column\">  <h1  class=\"\"><span  style=\"text-decoration: underline; color: rgb(255, 255, 255);\">Gateway Service Request Form<\/span><\/h1><h3  class=\"\"><span  style=\"font-weight: 700; color: rgb(255, 255, 255);\">*** Please add <span  id=\"_mce_caret\" data-mce-bogus=\"1\" data-mce-type=\"format-caret\"><span  style=\"text-decoration: underline;\">\ufeff<\/span><\/span><\/span><span  style=\"color: rgb(255, 255, 255);\"><span  style=\"font-weight: 700; text-decoration: underline; font-style: italic;\">support@infinitetactics.com<\/span><span  id=\"_mce_caret\" data-mce-bogus=\"1\" data-mce-type=\"format-caret\" style=\"font-weight: 700;\">\ufeff&nbsp;\n<\/span><\/span><span  style=\"font-weight: 700; color: rgb(255, 255, 255);\">to your contacts<\/span><br ><span  style=\"font-weight: 700; color: rgb(255, 255, 255);\">\nto be sure the reply isn\u2019t filtered as SPAM ***<\/span><\/h3><\/div> <\/div> <div  class=\"row text-center\"> <div  class=\"col-xs-12 col-sm-8 col-sm-offset-2 contact-form-wrapper inline-info\"> <div  class=\"card large-padding\"> <div  class=\"\" data-content-shortcode=\"mesmerize_contact_form shortcode=&quot;wpforms id=&amp;amp;quot;4486&amp;amp;quot;&quot;\" data-editable=\"true\"><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-4486\"><form id=\"wpforms-form-4486\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"4486\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/www\/index.php\/wp-json\/wp\/v2\/pages\/4503\" data-token=\"42ad353850f0e73532654724f15bf3e4\" data-token-time=\"1776166477\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-4486-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-4486-field_3\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][3][first]\" required><label for=\"wpforms-4486-field_3\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-4486-field_3-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][3][last]\" required><label for=\"wpforms-4486-field_3-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/div><div id=\"wpforms-4486-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-4486-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-4486-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><div class=\"wpforms-field-description\">This is the email that will receive all correspondence for this issue.<\/div><\/div><div id=\"wpforms-4486-field_15-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-4486-field_15\">Username <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-4486-field_15\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][15]\" required><div class=\"wpforms-field-description\">Your username on the Analytics Gateway in question. If you have multiple accounts, please put the one you are having issues with.<\/div><\/div><div id=\"wpforms-4486-field_16-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-4486-field_16\">Gateway URL?  <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-4486-field_16\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][16]\" required><div class=\"wpforms-field-description\">The name or subdomain of the Analytics Gateway you are using (e.g. public, msgateway, afit, hpcmp-aws,...etc).<\/div><\/div><div id=\"wpforms-4486-field_17-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-3-columns\" data-field-id=\"17\"><label class=\"wpforms-field-label\">Which browser are you using to access the Gateway Instance? <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-4486-field_17\" class=\"wpforms-field-required\" data-choice-limit=\"1\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_1\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Google Chrome\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_1\">Google Chrome<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_2\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Firefox\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_2\">Firefox<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_3\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Internet Explorer\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_3\">Internet Explorer<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_4\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Microsoft Edge\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_4\">Microsoft Edge<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_5\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Safari\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_5\">Safari<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_6\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Chromium\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_6\">Chromium<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_17_7\" data-rule-check-limit=\"true\" name=\"wpforms[fields][17][]\" value=\"Other\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_17_7\">Other<\/label><\/li><\/ul><\/div><div id=\"wpforms-4486-field_13-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-inline\" data-field-id=\"13\"><label class=\"wpforms-field-label\">Authentication Method? <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-4486-field_13\" class=\"wpforms-field-required\" data-choice-limit=\"1\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_13_1\" data-rule-check-limit=\"true\" name=\"wpforms[fields][13][]\" value=\"CAC\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_13_1\">CAC<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_13_2\" data-rule-check-limit=\"true\" name=\"wpforms[fields][13][]\" value=\"Yubikey\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_13_2\">Yubikey<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_13_3\" data-rule-check-limit=\"true\" name=\"wpforms[fields][13][]\" value=\"Google\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_13_3\">Google<\/label><\/li><\/ul><\/div><div id=\"wpforms-4486-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-4486-field_2\">Title of Problem <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-4486-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" required><div class=\"wpforms-field-description\">Please provide a one line description of your issue<\/div><\/div><div id=\"wpforms-4486-field_4-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-4486-field_4\">Detailed Description of Issue <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-4486-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" required><\/textarea><div class=\"wpforms-field-description\">Please provide as much detail as you can (plugin name, parameters, node type, etc.) The more information you provide, the better we will be able to service the ticket.<\/div><\/div><div id=\"wpforms-4486-field_20-container\" class=\"wpforms-field wpforms-field-mailchimp\" data-field-id=\"20\"><ul id=\"\" class=\"\"><li class=\"choice-0 depth-1\"><input type=\"checkbox\" id=\"wpforms-4486-field_20_0\" name=\"wpforms[fields][20]\" value=\"1\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-4486-field_20_0\">Sign-up to our newsletter?<\/label><\/li><\/ul><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"4486\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/pages\/4503\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-4486\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/infinitetactics.com\/www\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div><\/div> <\/div><\/div> <\/div><\/div><div  data-label=\"Get Started\" data-id=\"cta--7\" data-export-id=\"cta-centered-section-grid\" data-category=\"cta\" class=\"cta-centered-section-grid content-section content-section-spacing-medium bg-color1 white-text\" id=\"get-started\" style=\"background-image: url(&quot;https:\/\/infinitetactics.com\/www\/wp-content\/uploads\/2021\/06\/AG_BrandPattern_RGB_Pattern.png&quot;); background-size: cover; background-position: center top;\"><div  class=\"gridContainer\"> <div  class=\"row text-center\"><div  class=\"col-xs-12 col-sm-10 col-sm-offset-1 col-md-8 col-md-offset-2\" data-type=\"column\">   <p  class=\"\"><a data-mce-href=\"..\/..\/..\/terms-and-conditions\/\" href=\"..\/..\/..\/terms-and-conditions\" target=\"lightbox\" data-mce-selected=\"inline-boundary\" data-cp-link=\"1\" class=\"\" rel=\"noopener\"><span  style=\"text-decoration: underline; color: rgb(3, 169, 244);\">Terms and Conditions<\/span><\/a><span  style=\"color: rgb(255, 255, 255);\"> \u2013 <a data-mce-href=\"..\/..\/..\/privacy-policy\/\" href=\"..\/..\/..\/privacy-policy\" target=\"lightbox\" data-mce-selected=\"inline-boundary\" data-cp-link=\"1\" class=\"\" rel=\"noopener\"><span  style=\"text-decoration: underline; color: rgb(3, 169, 244);\">Privacy Policy<\/span><\/a><\/span><span  id=\"_mce_caret\" data-mce-bogus=\"1\" data-mce-type=\"format-caret\">\ufeff<\/span><\/p><\/div> <\/div><\/div> <\/div>","protected":false},"excerpt":{"rendered":"<p>SIMPLE \u2013 SCALABLE \u2013 SECURE Gateway Service Request Form*** Please add \ufeffsupport@infinitetactics.com\ufeff&nbsp; to your contacts to be sure the reply isn\u2019t filtered as SPAM *** Terms and Conditions \u2013 Privacy Policy\ufeff<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pro\/page-templates\/boxed-page-with-small-header.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4503","page","type-page","status-publish","hentry"],"featured_image_src":null,"acf":[],"_links":{"self":[{"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/pages\/4503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/comments?post=4503"}],"version-history":[{"count":11,"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/pages\/4503\/revisions"}],"predecessor-version":[{"id":6853,"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/pages\/4503\/revisions\/6853"}],"wp:attachment":[{"href":"https:\/\/infinitetactics.com\/www\/index.php\/wp-json\/wp\/v2\/media?parent=4503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}