Skip to content
Home
Analytics Gateway
Overview
Deployment Options
Feature Comparison
Plugin Catalog
Tutorials
Services
Modeling, Simulation & Analytics
Applied Solutions
Careers
About Us
About Us
Our Clients
Press
Press Releases
Industry Related Articles
STEM Outreach
Contact Us
Home
Analytics Gateway
Overview
Deployment Options
Feature Comparison
Plugin Catalog
Tutorials
Services
Modeling, Simulation & Analytics
Applied Solutions
Careers
About Us
About Us
Our Clients
Press
Press Releases
Industry Related Articles
STEM Outreach
Contact Us
iLauncher – Service Request
*** Please add
ilauncher.
support@infinitetactics.com
to your contacts
to be sure the reply isn’t filtered as SPAM ***
Please enable JavaScript in your browser to complete this form.
Name
*
First
Last
Email
*
This is the email that will receive all correspondence pertaining to this issue.
HPCMP Username
*
What operating system are you running?
*
iLauncher Version
*
Title of Problem
*
Please provide a one line description of your issue
Detailed Description of Issue
*
Please provide as much detail as you can (plugin, node type, etc.) The more information you can provide, the better we can service the ticket.
System(s)
*
N/A
N/A
Betty (*if selected, do not include logs*)
Carpenter
Jean
Narwhal
Nautilus
Reef
SCOUT
Warhawk
Please select which HPC(s) on which this issue applies. If you select "Betty", please do NOT include any logs in the description.
Network Description?
*
Personal
Corporate
NIPR
DREN
Other
How best would you describe the environment you are running iLauncher? Select all that apply.
Are you running iLauncher via an HPC portal?
*
No
Yes, portal.afrl.hpc.mil
Yes, portal.arl.hpc.mil
Yes, portal.erdc.hpc.mil
Yes, portal.mhpcc.hpc.mil
Yes, portal.navydrsc.hpc.mil
Yes, Other - Not Listed- Please add url to description
If Other, please add the url to your description
Are you connecting througn a VPN?
*
Yes
No
Authentication Method?
*
CAC
Yubikey
Other
Submit
iLauncher
is government owned software.
Contact us
for more infromation